Introduction to classification
The classification assesses the level of comfort of the facilities and the quality of the services offered in the establishment, as well as practices in terms of respect for the environment and welcoming customers with disabilities.
It is expressed in stars, ranging from 1 to 5* (except for collective inns, which have a single classification). It is valid for 5 years, and is renewable by the same procedure. Classification is awarded following a visit by an accredited firm. A fee is charged for this procedure.
To keep pace with customer demands and societal issues (sustainable development, etc.), classification grids are revised every 5 years.